- Journey Makers Africa is committed to protecting your personal information and ensuring that your privacy is respected. This policy explains how we collect, use, hold, disclose, and protect your personal information. Personal Information We Collect:
- Contact information (name, email, phone number, address)
- Travel preferences and itinerary details
- Payment information (credit card details, bank transfers)
- Identification documents (passport, driver’s license)
When and Why We Use Your Personal Information:
- To provide personalized travel services and itineraries
- To process payments and manage bookings
- To communicate with you and respond to inquiries
- To improve our services and marketing efforts
How We Use Your Personal Information:
- We use your personal information to provide travel services, process payments, and communicate with you.
- We may also use your information for marketing purposes, but you can opt-out at any time.
Why We Collect, Use, Hold, and Disclose Your Information:
- To provide travel services and itineraries
- To process payments and manage bookings
- To comply with legal and regulatory requirements
- To detect and prevent fraud and criminal activity
Personal Information We Collect and Use for Legal, Compliance, Regulatory, and Crime Detection and Prevention Purposes:
- Identification documents (passport, driver’s license)
- Travel documentation (visas, travel insurance)
How to Access and Collect Your Personal Information:
- You can access and correct your personal information by contacting us.
- You can also request a copy of your personal information.
Personal Information We Collect and Use from Third Parties:
- Travel agents and tour operators
- Third-party service providers (hotels, transportation)
Marketing and Privacy:
- We may use your personal information for marketing purposes, but you can opt-out at any time.
Personal Information We Collect and Use When You Are Making a Payment:
- Payment information (credit card details, bank transfers)
Sharing Your Personal Information with Others:
- We may share your personal information with authorized personnel, partners, and third-party service providers.
Advertisement on Other Websites:
- We may advertise on other websites and use cookies to track your browsing behavior.
Transferring Personal Information Globally:
- We may transfer your personal information across borders to facilitate travel arrangements.
Protection of Your Personal Information:
- We implement robust security measures to protect your personal information from unauthorized access, disclosure, or use.
Storage of Your Personal Information:
- We store your personal information securely and only retain it for as long as necessary.
What Are Cookies?
- Cookies are small text files that are stored on your device.
How Cookies Work:
- Cookies help us track your browsing behavior and preferences.
Making an Option in Using Cookies:
- You can opt-out of using cookies by adjusting your browser settings.
Rights to Access Personal Information:
- You have the right to access, correct, and delete your personal information.
Legal Rights to Help Manage Your Privacy:
- You have the right to object to processing, restrict processing, and data portability.
How to Rectify or Remove Personal Information:
- You can contact us to rectify or remove your personal information.
Buying Our Products Online:
- We use secure payment gateways and encryption to protect your personal information.
By using our website and services, you consent to our privacy policy. If you have any questions or concerns, please contact us.